Terms of Service

These Terms of Service ("Terms") govern your use of the belara SaaS platform and services provided by belara B.V. ("belara", "we", "us", or "our").

Last Updated: December 2024
Effective Date: December 2024

Acceptance of Terms

By accessing or using belara's SaaS platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all users of the service, including but not limited to users who are browsers, customers, merchants, vendors, and contributors of content. Your use of our service constitutes acceptance of these terms.

Service Description

belara provides Software as a Service (SaaS) solutions including but not limited to cloud infrastructure, data analytics, business automation tools, and related services. Our platform is designed to help businesses streamline operations, enhance productivity, and drive digital transformation.

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice to users.

User Obligations and Acceptable Use

As a user of belara's services, you agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes and in accordance with these terms
  • Comply with all applicable local, national, and international laws
  • Not attempt to gain unauthorised access to our systems or other users' accounts
  • Not use our services to transmit harmful, offensive, or illegal content
  • Not interfere with or disrupt the operation of our services

Violation of these obligations may result in suspension or termination of your account and access to our services.

Account Management

To access certain features of our services, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You must immediately notify belara of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Payment Terms

Payment for belara services is due in accordance with the pricing plan you select. All fees are non-refundable except as expressly stated in these terms or required by applicable law.

We reserve the right to change our pricing at any time. Price changes will be communicated to you with at least 30 days' notice. Continued use of our services after a price change constitutes acceptance of the new pricing.

Intellectual Property

The belara platform, including all software, content, trademarks, and other intellectual property, is owned by belara B.V. or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use our services in accordance with these terms. You may not copy, modify, distribute, sell, or lease any part of our services or included software.

You retain ownership of any content you upload or create using our services, but you grant belara a licence to use such content as necessary to provide our services.

Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organisational measures to protect your data in accordance with applicable data protection laws, including GDPR.

Service Availability

While we strive to maintain high service availability, we do not guarantee that our services will be available 100% of the time. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.

We will make reasonable efforts to provide advance notice of planned maintenance that may affect service availability.

Limitation of Liability

To the maximum extent permitted by law, belara shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for all claims arising from or relating to our services shall not exceed the amount you paid to belara in the 12 months preceding the claim.

Some jurisdictions do not allow the limitation of certain damages, so some of the above limitations may not apply to you.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. belara disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

Indemnification

You agree to indemnify, defend, and hold harmless belara and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these terms.

Termination

Either party may terminate this agreement at any time with appropriate notice. You may terminate your account by contacting our support team. We may terminate your account immediately if you violate these terms.

Upon termination, your right to use our services will cease immediately. We may delete your account and data in accordance with our data retention policies.

Sections of these terms that by their nature should survive termination will remain in effect after termination.

Force Majeure

belara shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands. You and belara agree to submit to the personal jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website and, where appropriate, by email.

Your continued use of our services after such changes constitutes acceptance of the updated terms. If you do not agree to the changes, you must discontinue use of our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

belara B.V.

Legal Department

Parkweg 66, 1316 QW Almere, Flevoland, Netherlands

Email: legal@belara.pro

Phone: +31 404411377

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM